Shipping FAQs

Shipping FAQs

We Deliver Fresh + FastSeafood. Gift Cards + Gear. More Good Eats

Fresh fish is always in season at Mac’s, that’s why we ship the market-quality seafood you crave all year long anywhere in the lower 48. You’ll also find great gear, gift cards and more good eats – so bring it home – from our shores to your door.

The Basics

All seafood orders ship via Federal Express Overnight Service, with support from PeriShip, specialists in delivering fresh foods in perfect condition. The cost to ship your fresh seafood is based on the weight of your package and how far it needs to travel from Cape Cod to your doorstep. At certain times during the year, we will offer a more economical option to ship 2-day for items that keep (like oysters and clams). When 2-day shipping is available, the option will be available in the shopping cart when you check out. Fresh fish and lobsters must be shipped overnight. 

PERISHABLES We do our best to ensure that your package arrives on time. Unfortunately Mother Nature, the holiday crush or other unforeseen delays may disrupt the scheduled delivery of your Mac’s Seafood shipment. We cannot take responsibility for delayed deliveries due to high volume or weather related incidents – these are risks you assume when ordering perishables. We encourage you to purchase the shipping insurance option available at check out to help offset the cost of delayed or lost shipments.

NON-PERISHABLES Non-perishable items ship via U.S. Postal Service for a flat fee. Gift cards ship for free via USPS 1st class mail. We also offer options at check out for priority and express service through USPS, which includes a tracking number.  


  • As long as you order at least two days before you’d like delivery, you can have your order delivered practically any day you’d like, Tuesday through Saturday. Sorry, we cannot arrange deliveries for Sundays or Mondays. Saturday delivery is also more expensive!

  • We can ship as quickly as the day your order is placed, if you order by 12 noon most weekdays (except holidays). Orders placed after 12 noon cannot go out until the next day.

  • You can order now for delivery later. Just set a future delivery date to coincide with that dinner party or your special occasion gift-giving. We want to be sure we can satisfy your requests, so we strongly recommend placing your order ahead of time if you require delivery around a holiday.

  • Please be sure that someone will be present to receive your package when it arrives.

  • We accept Visa, Mastercard, American Express, and Discover.

  • We guarantee the quality of our products, and we take great care in arranging the best possible handling and delivery services. We are confident you’ll be happy with your order. However, we cannot take responsibility for weather related or other unexpected delivery delays—these are risks you assume when ordering perishables.

  • Orders that do not include any food items ship by U.S. mail. Mac’s Seafood Gift Cards are also sent, complete with a gift card and envelope, by first class mail (delivery in 4 to 8 days) at no additional charge to you. We now offer priority and express service through USPS for non-perishables for an additional fee. Package tracking is included with priority and express options.